August 2024

Last week in Singapore, Kaalo CEO Rajib Adhikary showcased GenAI, AR, XR, and Spatial Compute as they relate to Customer Support at the Dell Technologies APJ Service Partner Conference 2024. Rajib demonstrated the powerful and multifaceted DARA (Dell AR Assistant) along with RHEA (Redefining Human Engagement & Accessibility), Kaalo’s enterprise wearable AR solution that utilizes Spatial Compute.
Kaalo is a proud partner of Dell and is grateful to conference host Bob Feiner, along with Chris Marquez, John Sherlock, and Peter Marchalin, for the opportunity to collaboratively redefine customer support and services on a global scale.
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Kaalo’s CEO, Rajib Adhikary, had the honor of speaking at the Dell Technologies EMEA Service Partner Conference 2024 in London last week. With the theme “Empowering Tomorrow,” the event highlighted cutting-edge customer service solutions, strategies, innovations, and technologies. Rajib showcased Kaalo’s diverse range of technologies, aligning them with the latest industry trends.
We extend our heartfelt gratitude to the conference host, Bob Feiner, as well as Chris Marquez, John Sherlock, and Peter Marchalin, for the opportunity to participate in this engaging and insightful gathering. Dell’s relentless pursuit of perfection and superior customer experiences places them at the forefront of the industry, and Kaalo is proud to partner with them in this mission.
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Reactions from first-time users of the RHEA glasses at their unveiling at Dell Technologies World in Las Vegas: (see attached video)
“I thought it was amazing.”
“It’s unbelievable.”
“I think it’s really going to change the game.”
“It’s intuitive, easy to use.”
“They are really good. They are great!”
“It’s going to be a great tool.”
“That was just amazing.”
These are just a few of the more than 500 users who put on these glasses with no prior experience and got going instantaneously. RHEA (Redefining Human Engagement & Accessibility), Kaalo’s all-new enterprise wearable AR solution, promises to serve a wide range of industries and applications.

There is no better validation of an unprecedented technology than testimonials like these. Congratulations to all Kaalo partners and team members.

Contact us to see how we can transform YOUR business for efficiency, cost savings, and enhanced customer experiences. Or stay tuned to see how Kaalo is Redefining Human Engagement & Accessability. www.kaalo.com; 805.630.8267 [email protected]

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Dell Education Services designs and delivers learning experiences for customers. They showcased their learning platforms and certifications at Dell Technologies World in Las Vegas this week. Kaalo’s RHEA wearable AR solutions, the Dell AR Assistant mobile, and WebXR were demonstrated and highlighted at their island booth on the Expo floor as the next generation of immersive learning platforms. We are honored and grateful to their leadership, Olanda Sharp-Buckley, along with Terri Cantor and the entire Education Services team. Special thanks to Marnie Flansburg for her incredible support. Upwards of 500 customers and partners received personalized demos of the AR wearable experience on the expo floor. Dell is embracing augmented reality and AI to offer customers cutting-edge learning tools, and Kaalo is privileged to be a partner on this incredibly meaningful journey.

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The Environment takes center stage: Design for Circularity, Design for Disassembly, Sustainable Stewardship, and the Right to Repair is being showcased in a very compelling way at Dell Technologies World in Las Vegas. Beyond the use of recycled materials and sustainable manufacturing processes, they demonstrated how the Dell AR Assistant helps customers and technicians replace and repair parts to prolong the life of the product. This unprecedented technology was embraced by Dell leadership as a way to help their customers during challenging COVID times and has since become the unparalleled leader in customer satisfaction and the Right to Repair. Kaalo is proud to have partnered with Dell to develop the solution and is very honored to see it take center stage in the Solutions Expo. The appreciation and respect shown by attendees to Dell for silently doing the right thing were priceless.

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We are thrilled to announce that RHEA (Redefining Human Engagement & Accessibility) – Kaalo’s all-new enterprise wearable AR solution was unveiled today at Dell Technologies World in Las Vegas. Dell customers and partners experienced the power of augmented reality in real-world enterprise applications. An array of AR glasses with varying complexities and use cases was showcased. Agnostic to the hardware used, RHEA wearable solutions focus on the killer app and cherry-pick the ecosystem that best fits the bill. It is wonderful to see such a positive response to RHEA on the expo floor. Also showcased was the flagship Dell AR Assistant, which uses mobile AR technology along with WebXR solutions, making AR available online without the need to download an app. As a proud Dell partner, Kaalo is grateful to Dell leadership, Bob Feiner and Chris Marquez and the entire Dell AR Assistant team for their unwavering pursuit of excellence and advancements in the world of AI/AR and spatial computing.

For more information, please visit www.kaalo.com/rhea or email: [email protected]

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