“Do-it-yourself” or DIY is a term associated with consumers since the early 1900s and is the method of building, modifying or repairing things by oneself without the direct aid of professionals or certified experts. Today DIY is assisted with technology that is professionally designed by experts. Consumers are not afraid to use the guided step-by-step process because it is reliable, accurate and very easy to use. The Dell AR Assistant is one such tool that uses Augmented Reality to help their customers resolve computer challenges remotely. The attached video illustrates accurate infographics used to walk customers through complex procedures in the most simplest of ways.
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